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DIGITAL BRAND EQUITY TRACKING

  • Cases
  • Retail & Consumer Goods

SUMMARY

The brand perception of one of the biggest sportswear company was exclusively measured through traditional market research, which lead to blind spots between waves of market research for marketing executives. Furthermore, existing data was not granular enough to get an in-depth understanding of how concrete actions have been perceived by consumers and to measure their impact on overall brand equity. Therefore, TD Reply was asked to develop a new approach to track the brand values of adidas and key competitors by analyzing digital data, as with social media data consumers’perceptions of brands can be measured in a much more granular and timely way.
PERIOD: 2018–ONGOING

GOAL

Drive strategy and execution from a brand perspective through a digital brand tracking system that can:

  • measure the level of brand equity for adidas and competitors in near real-time 
  • gives insights on how products, assets and campaigns are perceived and how they contribute to the overall brand perception
  • measure the contribution of the brand to overall marketing success and sales

CHALLENGE

Drive Strategy and Execution from a Brand Perspective through a digital brand tracking system that can:

  • measure the level of brand equity for adidas and competitors in near real-time 
  • gives insights on how products, assets and campaigns are perceived and how they contribute to the overall brand perception
  • measure the contribution of the brand to overall marketing success and sales

SOLUTION

TD Reply developed a new approach to track the brand values of adidas and key competitors by analyzing digital data. The process involved the following steps:

Brand Meaning: Itemization of adidas brand values by translating all brand-relevant dimensions into consumer language and identifying key digital brand drivers.

Brand Performance: Data Gathering and analysis of the Digital Brand Perception for adidas and Competitors on different levels:

  • Brand Level
  • Sport Category Level
  • Franchise / Asset Level
  • Campaign Level

Brand Mechanics: Creation of an Input-Output-Outcome Model to better understand Marketing Cause-and-effect relationships and optimize the allocation of brand assets to maximize brand impact.

The approach was developed and tested in the US as pilot market and is rolled out across markets (Germany, UK, France, Japan, China).