PERIOD: 2018 – ONGOING

GOAL

The project is driven by three main objectives set by Coca-Cola and CCEP Germany: 

1. Segmentation: Better and fully scalable segmentation of the Away From Home (AFH) market
2. Optimization: Providing guidance on how to increase outlet performance
3. Prediction: Create a data-driven model to predict and optimize sell-out

CHALLENGE

Creating a novel data-driven approach with datapoints, models, and tools that are fully scalable to different markets across the globe proved to be the main challenge.

SOLUTION

In the first step, by identifying and sourcing relevant publicly available online data, TD Reply discovered potential new outlets and helped Coca-Cola to grow the customer database. An intelligent model was created to pinpoint the most fitting potential new outlets from the sourced data, in view of brand fit and popularity. The model allowed Coca-Cola to analyse over- and underperforming outlets and identify the main business drivers.

Second, for each outlet, TD Reply creates a custom optimization plan, which identifies and prioritizes levers to actively influence outlet performance through in-store activations, promotions, and the optimal assortment mix.

In the final step, TD Reply developed a prediction model that analyzes what causes sell-out deviations over time to anticipate peaks and troughs in daily sales. The model can predict next weekly/monthly sell-out based on external factors, including seasonality, weather conditions, or local events, thereby reducing the out-of-stock risk. This also allows to improve the visit planning based on information on future events, optimizing the sell-in frequency and reducing unsystematic deliveries.

As a result, Coca-Cola and its bottling partners were able to:

• Reduce out of stock
• Significantly increase the quality and size of their outlet database
• Focus on outlets that really drive business success
• Defined key variables impacting outlet performance
• Drive brand building and innovation by knowing more about their outlet
• Optimize resource allocation for underperforming outlets with high sales potential
• Optimize sell-in frequency
• Maximize marketing impact